KVKK (Protection of Personal Data)

To provide our valued customers with our products and services seamlessly and securely both domestically and internationally, it may be necessary for our company to collect, process, and transfer your personal data, either provided directly by you or obtained through various channels.

Our company takes the highest level of security measures to ensure the lawful collection, storage, processing, and, when necessary, sharing of your personal data to protect your privacy.

Our aim is to inform you transparently about the methods of collecting your personal data, the purposes of processing, the legal grounds for processing, and your rights, all in line with your satisfaction.

a) Data Controller

In accordance with the Law No. 6698 on the Protection of Personal Data (the "Law"), your personal data will be collected and processed by ARTHOR Araç İmalat San. ve Tic. A.Ş. as the data controller, within the scope explained below.

b) Purpose of Processing Personal Data

Your personal data may be processed for the following purposes:

  • To fulfill the requirements of the commercial activities carried out by our company and to enable relevant individuals to benefit from the products and services offered,
  • To carry out the necessary work by our company’s relevant business units and to manage related business processes, including statistical studies and reports,
  • To determine and implement our company's commercial, operational, and business strategies,
  • To plan and execute personalized sales and marketing activities,
  • To conduct research and development based on our customers' preferences, needs, and usage habits,
  • To ensure the legal and commercial security of our company and/or our suppliers, as well as third parties in business relationships, including legal process tracking and the establishment, use, and protection of rights arising from legislation,
  • To ensure the conduct of company activities in compliance with company procedures or relevant legislation,
  • To manage financial processes, financial research, and risk management related to the services received from our company, as well as to plan and execute these financial risk processes,
  • To plan, audit, and execute corporate sustainability, corporate governance, strategic planning, and information security processes, ensuring business continuity,
  • To carry out operations and manage relationships with business partners in different sectors as required,
  • To fulfill information sharing, reporting, and notification obligations imposed by public institutions and all authorities,
  • To comply with legal obligations related to information and document retention,
  • To prevent fraud and ensure security,
  • To conduct planning and statistical activities required by our company,
  • To determine and implement our company's commercial and business strategies,
  • To carry out financial, communication, market research, and procurement operations,
  • To maintain internal system and application management operations,
  • To manage legal processes and implement social responsibility projects, ensuring continuous and reliable service to you.

Your personal data may also be processed to provide personalized products and services, to communicate with you regarding the products and services you have received or will receive, and, if you have given consent, for promotional, product/service offers, marketing, and campaign activities, as well as for customer satisfaction studies, new product developments, market research, and target customer group identification.

c) To Whom and For What Purposes Processed Personal Data Can Be Transferred

Your personal data may be shared, to the extent necessary and under confidentiality agreements, with:

  • Suppliers, distributors, and vendors from whom products and services are procured,
  • Institutions/persons providing support services related to financial, digital, collection, and legal matters,
  • Third parties involved in the execution of our services,
  • Third parties and/or suppliers and/or service providers required for the service,
  • Entities governed by our group policies and other authorities.

Your personal data may be stored, maintained, classified for financial research and operational processes, updated periodically, and transferred or disclosed to third parties to the extent permitted by legislation, under confidentiality principles, and within the scope of service requirements. It may also be processed by recording and documenting electronically or on paper in compliance with Articles 8 and 9 of the Law.

c) Method and Legal Basis for Collecting Personal Data

Your personal data may be collected through various channels, including:

  • Headquarters, branches, websites, mobile or digital applications, social media, call centers, customer meetings, SMS, written/digital applications to our company and other websites, direct sales teams, and institutions providing call center services,
  • Third parties, suppliers, and market intelligence activities,
  • In accordance with relevant legislation and agreements.

The collected personal data may be processed and transferred for the purposes mentioned in sections (b) and (c) in accordance with Articles 5 and 6 of the Law. Additionally, personal data may be processed through cookies on www.arthor.com.tr, the website of ARTHOR Araç İmalat San. ve Tic. A.Ş..

d) Rights of the Personal Data Owner Under Article 11 of Law No. 6698

According to Article 11 of the Law, you have the right to:

  • Learn whether your personal data is processed,
  • Request information if your personal data has been processed,
  • Learn the purpose of processing and whether they are used appropriately,
  • Know the third parties to whom your personal data is transferred domestically or abroad,
  • Request correction if your personal data is processed incompletely or inaccurately, and request notification of the correction to third parties to whom the data is transferred,
  • Request deletion or destruction of your personal data if the reasons for processing no longer exist, even if they were processed in compliance with the Law and other legal provisions, and request notification of this action to third parties to whom the data is transferred,
  • Object to any adverse outcomes resulting from the analysis of your processed data exclusively by automated systems,
  • Claim compensation for damages if you suffer losses due to the unlawful processing of your personal data.

To exercise your rights, you can:

  • Submit a wet-signed application along with identity verification documents to our head office at Istanbul D.O.S.B. Karadeniz Cad. No:17 XIII-5 Özel Parsel A Blok No:2 34957 Tuzla / ISTANBUL,
  • Send it via notary to the same address,
  • Or email it with a secure electronic signature to info@arthor.com.tr.

Your request will be processed free of charge within 30 days at the latest, depending on its nature. If processing incurs a cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.

Cookie Policy

What is a cookie?

Arthor Vehicle Manufacturing Industry. ve Tic. Inc. Cookies are not used on the website. This does not mean that cookies will not be used in the future.

Cookies are a type of cookies left on the computer by any website. It enables computers to be recognized when the website is visited again.

Cookies help the website remember information about your visit (for example, your preferred language and other settings). It can provide convenience on your next visit and make the site more useful.

Arthor Vehicle Manufacturing Industry. ve Tic. A.Ş.'s use of cookies by visiting the website www.arthor.com.tr, Arthor Arac Imalat San. ve Tic. A.Ş. to place the cookies necessary for the use of the website on your device.

Arthor Vehicle Manufacturing Industry. ve Tic. A.Ş. can use the information collected through cookies in accordance with the Arthor Privacy Policy. Arthor Vehicle Manufacturing Industry. ve Tic. If you do not want A.Ş. to place cookies on your device, you can refuse the use of cookies through your browser's settings or options. In this case, you may not be able to view or use some areas of www.arthor.com.tr properly.

Arthor Vehicle Manufacturing Industry. ve Tic. A.Ş. may change this Cookie Policy when it deems necessary. In cases where the Cookie Policy is changed, it will be effective from the date of change. We recommend that you review the Cookie Policy from time to time to obtain information about the use of cookies.

Currently, cookies are not used on our website, and data that will help identify your identity are not processed.

Privacy Policy

Our company's website www.arthor.com.tr is located at the head office address of our company, Istanbul DOSB Karadeniz Cad. No:17 XIII-5 Private Parcel A Blok No:2 34957 Tuzla / İSTANBUL, our company ARTHOR ARAÇ İMALAT SAN. VE TİC. Inc. (ARTHOR) is managed by.

Our company pays special attention to ensuring the confidentiality and security of the information of our customers and visitors. This is the result of our company's sensitivity in this matter and its respect for the rights and freedoms of individuals. Utmost care is taken to protect the information of our customers and to comply with the legal regulations, and the protection of customer information is taken into consideration in all practices and processes.

When you visit this website of our company, ARTHOR may collect personal information about you directly or indirectly where you are asked to provide information. However, ARTHOR uses this personal information only in accordance with the purposes set forth in this privacy policy and ensures that the collected personal information is protected in accordance with the provisions of the relevant legislation.

Your personal data, which we save by automatic or non-automatic methods and share with us electronically, during the visit of our website, firstly to ensure that your requests are fulfilled, and then to ARTHOR Vehicle Imalat San. ve Tic. Inc. will be used to provide you with better service. In addition, ARTHOR Vehicle Manufacturing San. ve Tic. Inc. In line with the provisions of the Privacy Policy, we pay due attention to the protection and security of your personal data. Hereby, you can reach our company's clarification text regarding personal data at the address of protection of personal data.

If you share your personal information (address, telephone, fax, e-mail address, etc.) with our company, the said information will only be used to provide the service you requested, to send messages regarding change, information, use, maintenance, marketing and statistical services, and renewal of the contract. In addition, messages may be sent to you in order to carry out promotional, marketing and promotional activities regarding the products and services provided and/or to be provided by our company. If you do not want to receive the messages sent by our company, you can use your right to refuse "if you do not want to receive any e-mails regarding the promotion of new products and services, please click." By clicking on the link, you can unsubscribe from our list of the relevant channel.

Our company reserves the right to make changes to the Privacy Policy without prior notice in order to keep the privacy and data protection principles up to date and in line with the relevant legislation. If we decide to change the Privacy Policy, the changed policy will be posted on our website.